Returns

If you're not happy about the product received you have the possiblitiy to return it to us under the following conditions:

  • The buyer must notify us within 14 after receiving the product that he/she wants to return the product.
    • The buyer can either use the contact form on this website, send an e-mail or download the return form and send it to us per mail or e-mail.
    • The buyer must mention the order number.
    • The buyer must return the product within 14 after he/she indicated that it will be returned to us.
  • The buyer will get reimbursed the purchase amount within 14 days after we received the returned product.
    • The purchase amount being the amount paid  for the returned goods and, if te whole order is returned, the sending cost of the order.
    • The sending costs for returning the product is not reimbursed.
  • Food products can only be returned when unopened.

Download return form